Last updated: June 17, 2026
This Privacy Policy explains how personal information submitted through this website is collected, used, stored, and protected.
This website is operated by Mina Esfandiari, Registered Psychotherapist (RP), Ontario, Canada.
- Purpose of This Website
This website provides general information about psychotherapy services and allows visitors to contact the practice through a contact form or by email.
The information on this website is for general informational purposes only. It does not replace psychotherapy, assessment, diagnosis, treatment, crisis support, or medical care.
- Information Collected Through This Website
When you complete the contact form or send an email, you may be asked to provide information such as:
Your name
Your email address
Your phone number, if provided
Your preferred method of contact
Brief information about what you are seeking support with
Any other information you choose to include in your message
Please avoid sharing highly sensitive personal or health information through the contact form or email unless necessary.
- How Your Information Is Used
Information submitted through the contact form or email is used only for the purpose of:
Responding to your inquiry
Arranging a free 15-minute consultation
Communicating about psychotherapy services
Determining whether the services offered may be appropriate for your needs
Maintaining appropriate administrative records
Submitting a contact form or sending an email does not create a therapist-client relationship. A therapist-client relationship begins only after mutual agreement, informed consent, and completion of the required intake process.
- Free 15-Minute Consultation
A free 15-minute consultation is offered to new clients. This consultation is a brief opportunity to ask questions, share what you are looking for, and explore whether working together may be a good fit.
The consultation is not a full psychotherapy session, assessment, diagnosis, crisis intervention, or emergency service.
- Email and Contact Form Communication
Although care is taken to protect your privacy, electronic communication may carry risks. Email and website contact forms may not be fully secure or confidential.
By submitting the contact form or contacting the practice by email, you acknowledge and accept the risks of electronic communication and consent to being contacted in response to your inquiry.
- Storage and Protection of Information
Reasonable steps are taken to protect personal information submitted through this website from unauthorized access, use, disclosure, loss, or misuse.
Information may be stored electronically through secure systems used for website, email, booking, or practice administration. Access to submitted information is limited to those who require it for the purpose of responding to inquiries or providing administrative support.
- Disclosure of Information
Your personal information will not be sold, rented, or shared for marketing purposes.
Information may be disclosed only when required or permitted by law, including situations involving risk of serious harm, child protection concerns, court orders, professional obligations, or other legal or regulatory requirements.
- Website Analytics and Cookies
This website may collect limited technical information, such as browser type, device type, pages visited, and general website usage data. This information may be used to understand website performance and improve the user experience.
This website may also use cookies or similar technologies. You can adjust your browser settings to refuse or delete cookies.
- Third-Party Services
This website may use third-party services such as website hosting, email services, booking tools, forms, analytics, or security tools. These third-party providers may process information as part of providing their services.
Reasonable care is taken to use reputable service providers, but third-party platforms have their own privacy practices.
- Your Privacy Rights
You may contact the practice to ask questions about how your information is collected, used, stored, or disclosed.
You may also request access to your personal information or ask for a correction, subject to legal, ethical, and professional obligations.
- Emergencies and Crisis Situations
This website and contact form are not monitored 24/7 and are not intended for emergencies or crisis situations.
If you are in immediate danger or need urgent mental health support, please call 911, go to your nearest emergency department, or contact a local crisis line.
- Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. The most recent version will be posted on this page with the updated date.
- Contact
If you have questions about this Privacy Policy or how your information is handled, please contact:
Mina Esfandiari, Registered Psychotherapist (RP)
Email: info@minaesfandiari.ca